Anything I need to know before using Weather Droplet?
Weather Droplet needs a few days to adjust to the weather. Place it in your living room / office and let it sit for a few days. It will adjust and will start to react to upcoming weather conditions.
WHEN WILL MY ORDER SHIP?
Our products are handmade and take time to make and ship. Please expect longer than normal wait times during the holiday season. After an order has been placed, it is promptly sent to our warehouse where we will prepare your order and send it out in 2-3 business days. Below are expected delivery times based on your location.
Please note: Due to the popularity of certain items in our catalog, shipping times during the holiday season may take longer than the estimates below.
When your order ships you can request your tracking number via our support email - email@example.com
US Shipping Time Estimates: 2 weeks
International Shipping Time Estimates: 3-4 weeks
PLEASE NOTE: During the holiday seasons the shipping time can have an extra delivery time of 7-10 days.
If your items have not arrived within 60 days of the date of original purchase, contact Customer Service for a full refund of your purchase (this policy excludes errors made by customers when providing shipping details on their order(s) and missed parcel deliveries).
HOW DO I TRACK THE STATUS OF MY ORDER?
When you will receive your tracking link, you will be able to check the status of your order at https://www.17track.net. Simply enter your tracking number and it will display where your item is currently located. If the tracking number cannot be found - please wait 24-48 hours and try again.
WHAT IS YOUR RETURN POLICY?
Our policy lasts 14 days. To complete your return, we require a receipt or proof of purchase. We only offer returns based on damage of the product. We do not offer returns based on the accuracy of the weather conditions provided as weather prediction is highly unpredictable .
WHAT CARRIER DO YOUR ORDERS SHIP?
All U.S. orders are shipped via USP/USPS.
WHAT METHODS OF PAYMENT DO YOU ACCEPT?
We accept Visa, Mastercard American Express, Discover and PayPal.
WHERE ARE THE ITEMS ARE BEING SHIPPED FROM?
The items are hand-packed and shipped straight from our warehouse in Guangzhou, China. That is how we can offer the lowest price - by skipping the retailers. Please note - even though the item is coming from overseas, you will not need to pay any additional charges for customs or import.